Exchange request
930 reviews
3M+
Installs

Use our readymade template to create this Google form. Customize it further using our form builder.

Collect Exchange Requests using Google Forms

Consent form builder
  • navigate_next Use prebuilt templates to easily create a web form to capture exchange requests
  • navigate_next Customize the form to capture data relevant to your business needs
  • navigate_next Prioritize and manage requests with automated scoring for responses
  • navigate_next Record page url, utm parameters and track your traffic sources

Embed in website

Consent form builder
  • navigate_next Embed forms on your webpage and make it look professional
  • navigate_next Customize the appearance of your forms to match your branding
  • navigate_next Prefill answers in the embedded form on your website
  • navigate_next Use session recording tools to analyze user behaviour

Track Exchange Requests in Google Sheets

A B C D E
1 Email Phone Order ID Date of Purchase Place of Purchase Product Name Model Number Reason for Exchange Refund or Exchange Message Name
2 john.doe@example.com 1234567890 ORD12345 2022-01-01 Online Product A Model 1 Wrong Size Exchange I received the wrong size. I would like to exchange it for the correct size. John Doe
3 jane.smith@email.com 0987654321 ORD67890 2022-01-15 In Store Product B Model 2 Defective Product Refund The product is defective. I would like a refund. Jane Smith
4 alex.johnson@mail.com 1122334455 ORD11223 2022-02-01 Online Product C Model 3 Wrong Product Exchange I received the wrong product. I would like to exchange it for the correct product. Alex Johnson
5 emily.davis@example.org 2233445566 ORD44556 2022-02-15 In Store Product D Model 4 Wrong Size Refund I received the wrong size. I would like a refund. Emily Davis
6 michaelb@emailprovider.com 3344556677 ORD77889 2022-03-01 Online Product E Model 5 Defective Product Exchange The product is defective. I would like to exchange it for a new one. Michael Brown
  • navigate_next Sync responses to google sheets and manage requests in a familiar interface
  • navigate_next Create a custom workflow and organize your requests using Kanban board
  • navigate_next Create custom reports to track progress and gain actionable insights
  • navigate_next Use data in Google Sheets to integrate with external systems

Automate email notification

Export response to Google Sheets
  • navigate_next Automatically send a confirmation email with the next steps
  • navigate_next Schedule reminder emails for incomplete or partially submitted forms
  • navigate_next Send follow-up emails based on form responses to engage customers further
  • navigate_next Send notification emails to your team when a user completes the exchange request form

These reviews are reproduced without modification from Google Workspace Marketplace.

December 18, 2023

5 stars

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— Jwakelin

April 15, 2024

5 stars

Great customer service / tech support. Made forms professional, allowed us to reach NON google audiences.

— Jonbanules

August 15, 2023

5 stars

Blown away with how easy / user-friendly this google form add-on is. The support from Vipin is unbelievable, always very responsive and helps you build any formulas or work-around that you are trying to do. I'm so grateful for the creation of form facade and so pleased with it over the past 2 years of using it. Thank you for such a great product to use with google forms!

— Pete K

June 30, 2023

5 stars

The company I work for was using another survey product (the free version) for nearly a decade, for a very basic form. When it started to cost for these very basic features (the price was exorbitant), I had to reevaluate the method we use to collect some critical supplier data. I am very familiar with Google Forms, and with the addition of Form Facade, I was able to recreate the form I was using for a small fraction of what it what it would cost to use the paid version of the original platform. As a result, we received record feedback due to the ability to use conditional questions, and embed the form into our website for a more trusted and authentic experience. Form Facade is a godsend!

— Jamie Richter

June 7, 2023

5 stars

We have been using FormFacade for close to 2 years now, and I must say, I am thoroughly impressed. From start to finish, this form-building tool has exceeded my expectations in every way. FormFacade's user interface is sleek and intuitive. Navigating through the form creation process was a breeze, thanks to its user-friendly design. I was able to effortlessly customize and personalize my forms to suit my specific needs, without any prior coding knowledge. Furthermore, FormFacade's flexibility impressed me greatly. The platform seamlessly integrated with our existing website, allowing us to embed the forms effortlessly. The ability to customize form behavior, such as validation rules and conditional logic, added an extra layer of sophistication to my forms, ensuring a seamless user experience. In terms of customer support, FormFacade truly shines. Their team was incredibly responsive and knowledgeable, promptly addressing any questions or concerns I had. Their dedication to providing excellent support further solidified my positive experience with the platform. Overall, I am extremely impressed with FormFacade. Its user-friendly interface, extensive template collection, seamless integration, and powerful analytics make it a top-notch form-building tool. Whether you're a novice or an experienced user, FormFacade is sure to meet and exceed your expectations. I highly recommend giving it a try.

— Carmen Viljoen

June 6, 2023

5 stars

Form Facade is a great choice for businesses looking for an Online Form solution for their website and other marketing channels. FF helps with lead gen, capture a wide variety of field types, easily customise form design, capture UTM parameters to find source of leads, referral URL that the lead originally came from, easy integration with multiple CRMs eg Leadsquared, and more. Definitely a great choice if you're opting for a premium yet budget friendly Online Form solution over Typeform, Jot form, etc., particularly for lead gen for any business. One of the good parts is that it works as a layer on top of Google Forms, which helps keep things simple and easy.

— Team Kalvium

February 6, 2024

5 stars

Unique product! Could not be more satisfied

— Krompa Anna

November 7, 2023

5 stars

Ease of use, plug & play features, simplified account management

— Binoy Nazareth

April 20, 2024

5 stars

amazing add-on

— Read With Mind

November 6, 2023

5 stars

Thanks so much for your product! I need it once a year for an annual order I place and it's super helpful!

— Eliza Christensen

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