Hi Olivia, You can use the POINTS() formula to calculate the total score. Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, click on the last question in the form to select it > click on the + Add new field icon > A new question will be added below the selected question > enter the title "Total score", select the Short answer question type > click on the ⚙️ settings gear icon > Question settings page will be displayed > click Answer > enter POINTS() formula in the Calculate option and click Save. You can also choose to hide this field in the form by selecting "Hidden" for the Appearance option.

Hi Ansley, You must set up your form to record the total score. Otherwise, you will not be able to show a conditional message based on score. Calculate total score Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, click on the last question in the form to select it > click on the + Add new field icon > A new question will be added below the selected question > enter the title "Total score", select the Short answer question type > click on the ⚙️ settings gear icon > Question settings page will be displayed > click Answer > enter TOTAL() formula in the Calculate option and click Save. You can also choose to hide this field in the form by selecting "Hidden" for the Appearance option. Show conditional message In the Formfacade Edit page, scroll down to the submit section > select Message based on score > On submit settings page will be displayed > select Total score field for the "Conditional message based on" option, click Create > you can then configure the messages for different conditions as required.

Formfacade - File upload is a paid product. You will need to subscribe to the paid plan to use your form to collect responses. We responded to your posts last year (refer to the links below). https://near.tl/support/forum/formfacade/hi-on-your-website-it-is-mentioned-that-you-offer-.-Nqfm2jaA3HZVmL3jf8p.html https://near.tl/support/forum/formfacade/im-reposting-this-because-my-previous-post-was-del.-NxQAWRZO1-yY_r8nLHC.html

Currently, Neartail does not support adding a surcharge specifically for credit card payments directly on the form. This feature is part of the roadmap.

Hi - Formfacade has incorrectly flagged this as an unsafe form. We have reviewed and corrected the false positive so that warning message is removed from this form. Please check now.

Hi Tina, You can set up bulk discounts for products sold by quantity or weight. Login to Neartail > click Forms > list of your forms will be displayed > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the Add product icon > enter the product name, select the product type “Sold by quantity” > click on the settings gear icon > Product settings page will be displayed > click on the Bulk discount option > enter the actual amount for the different quantity options. Please note that you must enter the amount and not price per unit quantity. For example, if the standard price per unit is $3 and you would like to offer 6 for $15 and 12 for 30$, then you can have the set up as shown in the screenshot below.

Hi Julie, we removed your last post from the community forum and sent an email as requested on 11-March. If you need further help with your form, please post your question here in the community forum, reply to my email or send an email to support@formfacade.com with the relevant details.

Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the response to view the details > check the Additional details section. Does it display the email address for the Email collaborators? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the ⛔ error message or 📫 icon next to the email to indicate that the email was not delivered. For more details, please refer to the help article. https://formfacade.com/collaboration/check-email-status-error-codes-description.html

Delete redundant orders You can move orders to Trash status and enable Strict privacy to delete these orders permanently. Please note that deleting orders will not reset the order number. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an response to view the details, select the Trash status for the Move to option and click Submit. Please note that you cannot change the order status for abandoned orders. You can move the submitted orders to Trash status. These orders will not be included in the Reports. Enable Strict Privacy You can enable the Privacy option to delete the orders in Abandoned and Trash status permanently. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the orders in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled. Delete Abandoned orders manually Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Abandoned status > click Delete all > click Confirm. Please note that the draft orders created in the last 48 hrs will not be deleted; only the older orders will be deleted from the Abandoned status.

Sync responses from Formfacade Reports Login to Formfacade > click on the form to open it > Edit page will be displayed > click Reports > In the Reports page, click on the ⚙️ settings gear icon > click Sync all responses to sheets. Sync google forms responses to google sheets If you have enabled the "Submit to google forms" option in Formfacade, the responses will be recorded in Google Forms as well. You can use the Google Forms' link to sheets feature to sync the form responses to google sheets. Open your form in Google Forms > click Responses > click Link to sheets > select Create a new spreadsheet > click Create. You can also choose to select an existing spreadsheet and sync responses.

Hi Eduardo, You have created your form using Formesign templates. You can view the submitted responses in the Formesign Responses (kanban view) or the Reports page (table view). You can also choose to export the data from Formesign Reports. If you would like to record the responses in Google Forms and link it to sheets, then you can enable the Submit to google forms option. Login to Formesign > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. The new responses will be submitted to google forms as well.

Hi Oswaldo, You can configure your WhatsApp number in your form and allow users to submit their response to WhatsApp. When a user submits the form, Neartail composes their order as a message and opens it in WhatsApp. Users can click on the send button to send their order as a WhatsApp message to you. Please note that this is not an automated notification, but a message that the user sends manually. Currently Neartail does not have the option to submit the response to a WhatsApp group or send it to multiple WhatsApp numbers at the same time, but you can send the responses to different WhatsApp numbers based on the form response. Instead of configuring a WhatsApp number, you can select a form field with the WhatsApp number so that response is submitted to that number. You can create unique prefill links to autofill the WhatsApp number or use the IFS function to set the WhatsApp number based on the preferred criteria. When a user submits the form, the response will be sent to the respective WhatsApp number. Add a field for WhatsApp number In the Neartail Edit page, click on the + Add question button > enter the title "Submit to WhatsApp number" (change as required), select Short answer question type > click on the settings gear icon for this question > Question settings page will be displayed > click Answer > enter the IFS formula in the Calculate option, change the Appearance to hidden and click Save. Note: You can also mark this field as readonly if you would like to show the whatsapp number to the user filling the form. Configure WhatsApp number in the form Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > click Dynamic routing > Get number from this field option will be displayed > select the "Submit to WhatsApp number" field from the list and click Save.

Create an order form https://neartail.com/order-forms/ You can use the Neartail templates to easily create your order form. Pick a template, edit it to add your products and customize the theme settings for your account. Submit orders to WhatsApp If you would like to receive orders on WhatsApp, you can configure your WhatsApp number in your form. When a user submits the form, Neartail composes their order as a message and opens it in WhatsApp. Users can click on the send button to send their order as a WhatsApp message to you. Please note that this is not an automated notification, but a message that the user sends manually. Login to Neartail > click on the form to open it > Edit page will open in a new tab > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Submit response to WhatsApp > configure the WhatsApp number and click Save. Please note that you must enter the country code when configuring the WhatsApp number. Once configured, the number cannot be changed. Share QR code or form link to collect orders Login to Neartail > click on the form to open it > Edit page will open in a new tab > click Share > In the Share page, click Link > copy the link and share it with your users to collect orders or download / print the QR code for your form and use it to collect orders

Hi Ann, To change the logo displayed in the footer, you need to be on a paid plan. Login to Neartail. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed in the right pane. Click Page. Upload your logo and click Save. When you subscribe to the paid plan, the profile picture in the footer will be automatically replaced by the logo you have uploaded.

Hi Lea, You can setup your form to record the score in google forms and include it in the confirmation message displayed after submit. When you choose to record it in google forms, the appearance for the score field will be automatically set to hidden so that users can't see the score when they are filling the form. Otherwise, users might edit their answers to change the scores. Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on the score field to select it > click on the settings gear icon > Question settings page will be displayed > click Answer > change the appearance as needed and click Save.

Hi Chad, you can choose the preferred report in the Formfacade Reports page. If you would like to view the responses, select Response Summary. If you would like to view the points instead of the responses, select Score Summary. Response Summary - Shows the answers for all the questions in the form Score Summary - Shows the points for scoring questions along with the answers for other questions in the form

Hi Nick, If you would like to prefill answers in the form by passing values via url parameters, you can refer to the post below. https://near.tl/support/forum/neartail/it-is-possible-to-prefill-one-text-field-with-a-pa.-OKHDUOaRif6xp1qkGUM.html

Hi Nick, If you would like to charge a fixed fee by default for each order, you can choose the "Flat fee" as the product type and specify the price. The users won't see this product in the form. The price of the flat fee product will be automatically added to the amount. If you would like to users to select an item to place an order, then you can add a product sold by quantity, weight or with variants. If you want the users to rent a projector, you can use one of the options below. Product type: Sold by quantity Product title: Rent Projector Product price: $$$ Quantity options: 1 By default, 1, 2, 3, 4 and 5 will be added as quantity options. you can delete 2, 3, 4 and 5. Product type: Sold by variants Product title: Rent equipments Variants: Projector By default, 1, 2, 3, 4 and 5 will be added as quantity options. you can delete 2, 3, 4 and 5. If projector is the only equipment that they can rent, the you can directly specify the product price. If there are other equipments, then add them as variants and use the variant price option to specify the price for each equipment.

Hi Rob, The unique ID is generated after the user submits the form. Therefore, it will not be recorded in Google Forms; only the answers to the questions in the form will be recorded in Google Forms and the linked Google Sheets. You can use Formfacade Reports or export the data.

Most likely you have selected the Restricted option for Responder view allowing only specific people to access the form. You must always set it to "Anyone with the link" to use the google form with Formesign. Once you have updated the publish settings, please sync the changes with Formesign. Open your form in google forms > click on the addon icon > click Formesign > click More options > click Update or Customize to sync the changes.

Hi Juan, you can append the google forms prefill url parameters to the near.tl share link to prefill answers in the form. Form link: Login to Neartail > click on the form to open it > Edit page will be displayed > click Share > In the Share page, click Link > copy the short link for the form. https://near.tl/sm/2UKqqaoBX Google Forms prefill url parameters: Open a form in Google Forms > In the top right, click More ⫶ > Select Pre-fill form > Fill in any answer fields you want to pre-populate > Click Get link > copy the prefill parameters ?entry.742112851=123456 Form link to prefill reference number in the form: Append google forms prefill url parameters to the short link and use it to collect responses. https://near.tl/sm/2UKqqaoBX?entry.742112851=123456

Hi Tanu, You can use the Formfacade - Assign points addon to assign different values for answer choices and add score calculations in your form. Open your form in Google Forms > click on the addon icon > click Formfacade - Assign points > click Configure score > select the question type, assign the points, click Next > enable the option to record the score in google form and display it in the confirmation message, click Next > click Proceed > Formfacade Edit page will open in a new tab > click Share > copy the short link and use it to collect responses. If you need to assign different points for questions in the form, click on the question to select it > click on the settings gear icon > Question settings page will be displayed > click Answer > assign the points for different answer choices and click Save. Repeat the above steps for other questions. Note: Scorecery addon has been renamed as Formfacade Assign points addon Formfacade - Assign points addon https://workspace.google.com/marketplace/app/formfacade_assign_points/706030115252 Demo video https://youtu.be/zberDwRdLv8 Calculate total score (add points for all questions the form) https://formfacade.com/calculate/assign-different-points-for-each-answer-in-multiple-choice-question-and-calculate-total-score.html

You can close the form to stop accepting responses. When you close your form in Neartail, users will not be able to view the form or submit their response, but you can edit the form and manage responses. Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the form title to select it. Click on the settings gear icon next to the form title. Form settings will be displayed. Click Advanced. Check Close this form option, add a custom message and click Save.

Login to Formfacade using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. select Minimal theme. Click Page. Enter the required text in the Business name (header / account name), Footer (This site belongs to...), upload your logo and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account. Colorful vs Minimal theme. You can either choose the Colorful or Minimal theme and customize the colors, fonts. In the Colorful theme, the banner image will be set as a cover image that will be displayed at the top. Users will have to click on the start button to view the form. The banner image has an overlay depending on the primary, secondary color. The color for the header displayed on scroll will be set automatically based on the primary color selected for this theme. Please note that the logo is displayed only in the footer in the Colorful theme. In the Minimal theme, the banner image will be displayed above the form title. Users will directly see the form when they open the link. You can set the primary color that will be used for the button and select the preferred background color for the page

Login to Formesign using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed in the right pane. Click Page. Enter the required text in the Business name (header / account name), Footer (This site belongs to...), upload your logo and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account.

Open your form in google forms > click on the addon icon > click Formfacade > click Embed in a webpage > Embed setup wizard will be displayed > select embed in Google Sites, click Next > copy the headless url for the form, replace it in the iframe code below and then use it to embed the form in your webpage. You can change the height as required. <iframe width="100%" height="300" frameborder="0" src="https://formfacade.com/headless/..."></iframe>

Hi Chiranjeevi, You can use the ${BILL()} or ${response()} formula in the message to setup to automatically include the order summary in the email. ${BILL()} - This will show a summary of the products ordered in a bill format, including product name, quantity, unit price, and amount. ${response()} - This will show a summary of all the answers in the form, including products ordered and other fields such as contact details. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon for the Submitted status > click Notify Respondent > Setup wizard will be displayed > select email field, click Next > update the subject, click Next > update the message to include the ${BILL()} or ${response()} formula and click Next to complete the set up.

When you subscribe to the paid plan, you can either choose the monthly or annual option. Monthly subscription is automatically renewed each month and you can cancel it anytime. Once you cancel your subscription, you will not have access to Neartail. If you would like to keep the data, you can export it to google sheets before you cancel your subscription.

Hi David, Neartail does not have the option to collect open-ended text (such as names, numbers, or comments) for a customizable product. The workaround is to add a paragraph question below the order summary to collect these details, but you will not be able to automatically charge a fee for this.

Hi Isaac, There was an issue with Google Forms integration due to a recent update in Google Forms. We have implemented a fix. By default, the orders will be recorded only in Neartail. You can view them in the Neartail Orders or the Neartail Reports page. If required, you can enable the option to submit it to google forms. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Please try this and let me know.

Hi Margo, There is an issue with Google Forms integration due to a recent update in Google Forms. We have implemented a fix. By default, the responses will be recorded only in Formfacade. You can view them in the Formfacade Responses or the Formfacade Reports page. If required, you can enable the option to submit it to google forms. Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save.