Hi Wes, when you subscribe to the paid plan, you can choose the monthly or annual option. If you need it only for short term, you can choose the monthly subscription, use it for one month and then cancel the subscription before it is renewed for the second month.

Submit to google forms Login to Formesign > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. If you have linked your google forms with google sheets, the responses will be synced to google sheets. Track submit status We have implemented a feature to show a warning message along with the resubmit option for failed submissions. Login to Formesign > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on a response to view the details > scroll down and check the Additional details section > The status for "Google Forms" should be displayed as "Submitted". Otherwise, it will display the error message along with the option to resubmit. Reports: Sync to sheets You can also sync the responses from the reports page to google sheets. Please note that this is not a real time sync; the responses will be synced only when you click on the sync option in the Reports page.

Subscription Yes, in addition to the monthly subscription fee, there may be transaction fees depending on the type of payment you accept. For manual payments (such as QR code or instruction-based payments), there are no transaction fees. For automated payments processed through Stripe, PayPal, or Yoco, transaction fees are charged directly by the payment service providers, and the rates vary by country. Automated payments The email address used to receive payments does not have to match your Google account email. You can set up a different payment email address when you configure your payment processor.

Hi Carla, If you have set up automatic syncing to Google Drive, you can find the signed forms in the designated folder there. Otherwise, you can manually download the signed waiver forms in Formesign. Login to Formesign > click Forms > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on a response to view the details > scroll down to the Additional details section > click on the signed form to access the pdf and download it. Please note that you can download the files one at a time only.

Enable payments Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, scroll down to the payment section > click Enable > Payment settings page will be displayed > click Enable payments The payment options supported in your country will be displayed > configure the preferred payment options and click Save.

Hi Nick, you can use the POINTS() function to calculate the total score. If you would like to record the total score in the form, please follow the instructions below. Login to Formfacade > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, click on the last question "Innovation Competency Assessment" to select it > click on the + Add new field icon > enter the title "Total score", select Short answer question type, click on the settings gear icon > Question settings page will be displayed > click Answer > enter POINTS() in the Calculate option, select Hidden for the Appearance option and click Save. Once you make this update, you can submit a response to test the form and check the total score in the Responses and Reports page.

When you subscribe to the paid plan, you either choose the monthly or annual plan. Monthly subscription is automatically renewed each month and you can cancel it anytime. Annual subscription is a 12 month contract and it is non refundable. When you cancel your subscription, it will be valid till the end of the subscription period.

Hi Simon, By default, system fields are displayed first, followed by form fields in the same order as they appear in the form. You can use the Freeze column option to rearrange them as needed. Rearrange columns In the Reports page, click on the preferred report. Click on the filter icon for the Order ID column, select Freeze column and click Ok. The Order ID column will be fixed as the first column. You can then click on the filter icon for the Name column, select Freeze column and click Ok to move the Name column after Order ID. Similarly, you can freeze other columns as needed to arrange them in the preferred order one at a time. Please note that there are two options: "Freeze column" and "Free upto this column".

Formesign addon You can use the Sync to drive addon menu option in Formesign to automatically generate the signed form in pdf format and sync it your google drive folder. For detailed instructions, refer to the help article below. Sync to drive https://formesign.com/esign/how-to-sync-signature-and-signed-document-to-google-drive.html Formesign - Demo video https://youtu.be/GPaSEioRKJ8 Missing menu options If you open your form in Google Forms, click on the addon icon and select Formesign (or any addon) immediately, sometimes only the Help option will be displayed in the addon menu. This is a Google Workspace issue. Please click on the addon icon a few mins after opening your Google Form (once the form is loaded); the addon menu options will be displayed.

Hi Chelsea, You don't need to turn off payments in your form. Instead, you can simply close the form to stop accepting responses. When you close your form in Neartail, users will not be able to view the form or submit their response, but you can edit the form and manage responses. Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the form title to select it > click on the settings gear icon next to the form title > Form settings page will be displayed > click Advanced > check Close this form option, add a custom message and click Save.

Hi Namie, You can directly update the subject and message of the confirmation email in Neartail. Login to Neartail using the registered email > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Submitted status > click Notify respondent > follow the prompts to update the email set up. You can then submit a response to test the confirmation email. Forms dashboard When you customize a google form using the Neartail addon, it will be added to the Forms dashboard in Neartail. You can login directly to Neartail to access your customized forms, make edits, and manage responses. If you delete a form from Neartail, it will no longer be displayed in the Forms dashboard.

Neartail supports only public forms. When publishing the form, you must select 'Anyone with the link' in the Responders settings. Currently, you have selected 'Restricted', which limits access to specific people. Please update the settings, sync it with Neartail, and then try again.

There is no limit on the number of categories. Please note that each category page must contain at least one product with a name, image, and a price greater than zero.

Log in to Formfacade > click Forms > click on the form you want to edit > Edit page will be displayed > In the Edit page, scroll down to the submit section > select "Redirect to webpage" > Enter the URL you want users to be redirected to after submission > You can then preview the form and submit a response to test the redirect.

When you enter a custom name to create your website, Neartail automatically creates separate pages for each product and lists them on your site based on your form setup. Since you've added all your products on a single page, they are listed directly under the Products page on your website. If you'd like to group products by category, you should create separate pages for each category in the form and add the relevant products to those category pages. Please follow the instructions below to set up your form. 1️⃣ Home page with category quick navigation Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the form title to select it > click on the form description and add the ${categories()} formula > click on the add page icon to move the existing products to a new page. 2️⃣ Group products by category In the Edit page, click on the title for the second page > enter the title "Polos" > click on the "32013 Womens Helios Polo L/S" product to select it > click on the add page icon to move the rest of the products to the next page > click on the title for the third page to select it > enter the title "Shirts" > click on the "61325 Women's Stryke Shirt S/S" product to select it > click on the add page icon to move the rest of the products to the next page and so on. 3️⃣ Enable the category quick navigation In the Edit page, scroll down to the end of the first page > click on the Edit icon in the bottom right corner > Summary settings page will be displayed > click on the Edit categories icon > Show categories settings page will be displayed > check the categories to add them to quick navigation and click Save. 4️⃣ Configure the checkout page In the Edit page, scroll down to the end of the first page > scroll down to the end of the first page > click on the Edit icon in the bottom right corner > Summary settings page will be displayed > select "Order Summary" from the dropdown list for Configure the checkout page option and click Save. Once you make these changes, the website will be updated accordingly. When you click on the Products menu in the header, it will display a list of categories. Clicking on a category will show the products within that category.

Add a field to calculate discount Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the Add field price field icon > select Discount, click Next > select Fixed amount, click Next > Enter the discount amount and click Create. Calculate total amount In the Neartail Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create. NETTOTAL function This function automatically calculates the net amount based on the fields mapped in the Summary settings page. It adds the fields mapped for Amount, Delivery Fee, Tip, Donation, Taxes, and subtracts the Discount to calculate the net amount. When you use the Add price field option, it automatically maps the fields in the Summary settings page. If you used the Add field option, you will have to manually map the fields in the Summary settings page. Summary settings The Summary settings page allows you to select the relevant fields from the form for options such as Amount, Discount, Tax, Delivery Fee, Tip, Donation, Net amount. The mapping in the Summary settings allows Neartail to identify the field with the amount to be charged and pass this amount to the selected payment option. This mapping is also used to show the order summary. If you have mapped a field for the Net amount option, the answer for that field will be passed to the selected payment option. Otherwise, the answer for the field mapped for the Amount option will be passed. Update settings Login to Neartail > click on the to open it > Edit page will be displayed > In the Neartail Edit page, click on the form title to select it > click on the gear icon next to the form title > Form settings page will be displayed > click on the configure key fields icon next to the Save button in the bottom right corner > Summary settings page will be displayed > select the correct fields for the Amount, Discount, Tax, Delivery Fee, Tip, Donation, Net amount option and click Save. If you are not charging a delivery fee, taxes etc, you can select None from the dropdown list for the respective options in the Summary settings page.

Hi Antony, You can add a number response validation for the amount field to enforce the minimum order amount. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the Order Amount field to select it > click on the settings gear icon > Field settings page will be displayed > click Answer > click on the Configure link for the Validation option > select "Number", "Greater than or equal to" > enter your minimum order amount (e.g., 20) > enter a custom error message and click Save.

You enabled the "Submit to Google Forms" option in your form today. Only the responses submitted after this option was enabled will be recorded in Google Forms and the linked Google Sheet. Track submit status Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on a response to view the details > scroll down and check the Additional details section > The status for Google Forms should be displayed as Submitted. Otherwise, it will display the error message along with the option to resubmit. You can use this option to submit older responses not recorded in Google Forms.

Hi Karen, The "Responses by Status" report is created by default for all Formesign forms. If needed, you can click on the Edit Report icon to customize this report to include specific fields from the form. Once the report is setup, you can click on the ⫶ More icon > click Add collaborators > Share "Responses by status" report popup will be displayed > enter the email address, select Viewer permissions and click Done. The collaborator can accept the invite and will be able to access the report anytime. Please note that the collaborators will have to subscribe to the paid plan to access Formesign after their trial ends.

There are two options for calculating taxes. You can either calculate the tax as a percentage of the order amount or specify the tax percentage for each product and calculate the taxes accordingly. The latter option is useful when the tax percentage varies by product or category. 1️⃣ Calculate tax as a fixed percentage of order amount. If the tax rate is the same for all the products / categories that you offer, then you can simply calculate the taxes by multiplying the order amount with the tax percentage. Calculate tax Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the Add price field icon > select Tax, click Next > select Percentage %, click Next > select the tax rate from the dropdown list for Percentage % option and click Create. Calculate total amount In the Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create. 2️⃣ Set up tax for different products If you have products / categories with different tax rates, then you can set up taxes for each product and use the TAX() to calculate the tax. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the product to select it > click on the settings gear icon for the product > Product settings page will be displayed > update the tax percentage and click Save. Repeat the steps to update the tax percentage for each product. Calculate tax In the Edit page, click on the Add price field icon > select Tax, click Next > select Standard calculation using TAX() formula, click Next > click Create. Calculate total amount In the Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create.

Sender's name: Form title in Google Forms will be set as the sender's name. Please note that if the title contains unicode characters, it will be automatically removed. Sender's email: Confirmation emails to form respondents will always be sent from form.receipt@mailrecipe.com and notification emails for collaborators will always be sent from form.notify@mailrecipe.com Reply-to email: The reply-to address is set automatically. If you have configured the Notify respondent and Notify collaborators option, then when the user replies to the confirmation email, the email will be sent to the collaborators. Similarly, when the collaborators reply to the notification email, the email will be sent to the form respondent. Otherwise, the emails will be sent to the email account used to configure the email notifications.

Hi Keith, yes, it is possible to order multiple sizes of the same product by enabling the "Allow users to select multiple variants" option. To set this up, login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > In the Edit page, click on the product to select it > click on the settings gear icon for this product > Product settings page will be displayed > enable the "Allow users to select multiple variants" option (see screenshot below) and click Save. This will allow users to select different sizes of the same item without losing their previous selections. Please try this and let me know if you have any other questions.

Neartail is a paid product with a 7-day free trial and does not offer a free plan. You get the first 20 responses free during the trial period. If you would like to collect more than 20 responses or continue using after the trial ends, you will need to subscribe to the paid plan.

Hi William, Please find the answers below. 1️⃣ Yes, you can use the Formesign - Esignature product to collect multiple signatures in your form. For example, you can collect signatures from the student and parent/guardian when they submit the form. Formesign - Collect signatures in your form https://formesign.com/esign/ Formesign - Esignature addon https://workspace.google.com/marketplace/app/formesign_esignature/210002188569 Formesign Demo video https://youtu.be/GPaSEioRKJ8 2️⃣ When a user fills the form and submits it, it counts towards the monthly response limit. The form can have one signature or more than one signatures. Simply put, 1 form submission = 1 response. 3️⃣ Yes, you can use the Formesign - Signature workflow product to set up a sequential workflow to collect signatures from different users at different times. Formesign - Collect multiple signatures in your form https://formesign.com/approval/ Formesign - Signature Workflow addon https://workspace.google.com/marketplace/app/formesign_signature_workflow/496255709512

Hi Tina, There are two options. You can either set up the product to be sold by quantity and enable the bulk discount option to set prices for quantities of 4, 6, and 8, or set up the product to be sold by variants, creating three variants—Pack of 4, Pack of 6, and Pack of 8—with variant pricing. You can also choose to enable the option to allow multiple variants to be added, as well as the ability to order more than one of each variant.

Hi Gerard, We sent you an email and also replied to your post in the forum (see link below): https://near.tl/support/forum/formfacade/this-is-the-second-time-this-problem-is-being-repo.-OUowK6AppNkLn5LzDyx.html Did you follow the instructions in our reply? If you are still experiencing issues, please provide the following details: 1️⃣ Are the responses not being recorded in Formfacade? 2️⃣ If the responses are recorded in Formfacade but not in Google Forms, have you enabled the Submit to Google Forms option in Formfacade? 3️⃣ If the Submit to Google Forms option is enabled, did you try submitting a test response after enabling it? 4️⃣ If the response is not being recorded in Google Forms, please check the Additional details section for that response 5️⃣ If it shows any error message for Google Forms submission status, share a screenshot of the Additional details section along with the link for your form. Note: We won’t be able to assist you if you don’t provide any details and continue posting repeatedly without additional information.

Hi Gerard, We sent you an email on July 8. I'm posting the reply here in the forum in case you're not receiving our emails. By default, the responses will be recorded only in Formfacade. You can view the form submissions in the Formfacade Responses and the Reports page. If needed, you can enable the option to submit responses to Google Forms. Submit to google forms Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. If you have linked your google forms with google forms, the responses will be synced to google sheets. This is a google forms feature. If you have enabled the submit to google forms option in Formfacade, but the responses are not recorded in Google Forms, you can track the submission status. Track submit status Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on an response to view the details > scroll down and check the Additional details section > The status for "Google Forms" should be displayed as "Submitted". Otherwise, it will display the error message along with the option to resubmit.

Payment options We have integrated with Stripe (Card, Apple Pay, Bancontact, Paynow, Cash App, iDeal) and Paypal (Paypal, Venmo) for automated payments. In addition, you can also enable manual & offline payment methods such as UPI, Cash App, Zelle, Lydia, cash on delivery, bank transfer, check. Enable payments Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, scroll down to the payment section > click Enable > Payment settings page will be displayed > click Enable payments > The payment options supported in your country will be displayed > configure the preferred payment options and click Save. Please refer to the link below to learn about the manual and automated payment options. https://neartail.com/payment/neartail-payment-options.html