I am trying to figure out how can my customers receive a confirmation via email or WhatsApp message after pressing the order button.
Hi - If you would like to set up email notifications, you can do it directly in Neartail. For detailed instructions, please refer to the help articles below.
Send confirmation email to customers when they submit their order
https://neartail.com/order-form/send-confirmation-emails-to-customers.html
Send notification email to your team for new orders:
https://neartail.com/order-form/receive-notification-emails-for-new-orders.html