Use our readymade template to create this Google form. Customize it further using our form builder.
Collect Student Support Requests using Google Forms
- Use prebuilt templates to easily create a web form to capture student support requests
- Customize the form to capture data relevant to your institution's needs
- Prioritize and quality requests with automated scoring for responses
- Record student details and track your support requests
Embed in website
- Embed forms on your webpage and make it look professional
- Customize the appearance of your forms to match your institution's branding
- Prefill answers in the embedded form on your website
- Use session recording tools to analyze user behaviour
Track Student Support Requests in Google Sheets
A | B | C | D | E | |||||
---|---|---|---|---|---|---|---|---|---|
1 | Student Email | Student Phone | Student ID | Support needed | Description of the issue / request | Additional details | Priority | Contact preferences | Student Name |
2 | student1@example.com | 1234567890 | S123 | Academic Support | Having trouble with Math | Struggling with calculus | High | John Doe | |
3 | student2@example.com | 0987654321 | S456 | Technical Support | Cannot access online classes | Internet issues | Medium | Phone | Jane Smith |
4 | student3@example.com | 1122334455 | S789 | Counseling/Wellness Support | Feeling stressed | Need counseling session | Low | Alex Johnson | |
5 | student4@example.com | 5566778899 | S321 | Financial Aid/Scholarship Inquiry | Need information on scholarships | Looking for financial aid | Medium | Phone | Emily Davis |
6 | student5@example.com | 9988776655 | S654 | Disability Services | Need assistance for visually impaired | Require special equipment | High | Michael Brown |
- Sync responses to google sheets and manage requests in a familiar interface
- Create a custom workflow and organize your requests using Kanban board
- Create custom reports to track progress and gain actionable insights
- Use data in Google Sheets to integrate with external systems
Automate email notification
- Automatically send a confirmation email with the next steps
- Schedule reminder emails for incomplete or partially submitted forms
- Send follow-up emails based on form responses to engage students further
- Send notification emails to your team when a student completes the support form
These reviews are reproduced without modification from Google Workspace Marketplace.
December 18, 2023
I loved everything about it! It is very professional looking, very easy to use and we had so many compliments about Formacade whilst attendees registered for the conference and also their workshops! I highly recommend Formacade!
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April 15, 2024
Great customer service / tech support. Made forms professional, allowed us to reach NON google audiences.
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August 15, 2023
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June 30, 2023
The company I work for was using another survey product (the free version) for nearly a decade, for a very basic form. When it started to cost for these very basic features (the price was exorbitant), I had to reevaluate the method we use to collect some critical supplier data. I am very familiar with Google Forms, and with the addition of Form Facade, I was able to recreate the form I was using for a small fraction of what it what it would cost to use the paid version of the original platform. As a result, we received record feedback due to the ability to use conditional questions, and embed the form into our website for a more trusted and authentic experience. Form Facade is a godsend!
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June 7, 2023
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June 6, 2023
Form Facade is a great choice for businesses looking for an Online Form solution for their website and other marketing channels. FF helps with lead gen, capture a wide variety of field types, easily customise form design, capture UTM parameters to find source of leads, referral URL that the lead originally came from, easy integration with multiple CRMs eg Leadsquared, and more. Definitely a great choice if you're opting for a premium yet budget friendly Online Form solution over Typeform, Jot form, etc., particularly for lead gen for any business. One of the good parts is that it works as a layer on top of Google Forms, which helps keep things simple and easy.
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February 6, 2024
Unique product! Could not be more satisfied
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November 7, 2023
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April 20, 2024
amazing add-on
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November 6, 2023
Thanks so much for your product! I need it once a year for an annual order I place and it's super helpful!
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