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Good afternoon! I’m receiving billing notices saying the payment can’t be charged because there are no funds in the account. I provided this payment method only on your platform, and on the same day I tried the platform I sent an email requesting to cancel the subscription, and I was told it would be automatically canceled after 7 days. Please check whether my subscription is still active and cancel it if the paid period has started. Thank you.
Comments (1)
Aug 28
The free trial automatically ends after 7 days. We don’t request card details when you install the addon or create your account, so there’s no way for you to be charged automatically or receive payment reminders. If you have installed the addon and would like to uninstall/remove the app from your Google Forms, here's the instructions: Open your Google Forms > click on the three dots icon next to the SEND button in the top right corner > click Addons > search for Formesign > select Formesign > click on Uninstall. If you would like to delete your account, please confirm.
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