The autosave option is enabled by default in the forms. When the user starts filling the form, the responses are saved as draft. The partial response is saved as draft for 3 hrs. If the user starts filling the form, doesn't submit it, but returns within 3hrs, he can choose to continue from where he left off or start from scratch. You can view these responses in the Abandoned status in the Formfacade Responses page and it will show the partial answers filled by the users. Simply put, the responses in the Abandoned status does not mean users are facing issues; it just indicates that they haven't submitted the form or abandoned them. Submit failed notification When the user submits the form, the response is recorded in Formfacade and Google Forms. If there are any issues with submitting the form or recording the responses in Google Forms, we show an error message to the user and also send a notification email to the form creator. The submit can fail because there is an issue with the form, internet connectivity issue etc. The notification email will include the error message, draft id, link to the response (abandoned or submitted). If the draft id is prefixed with the *, it indicates that the response has NOT been submitted. If it is prefixed with a #, it indicates that the response has been submitted.