No submissions - have 20 people complaining they have not gotten a response from us, there are no responses and I just tested it myself.....NOTHING came thru. Where are these reponses going???
Hi Bobby, there are a couple of issues with your form setup.
Submit to google forms
By default, the responses will be recorded only in Formfacade. You can view the form submissions in the Formfacade Responses and the Reports page. If needed, you can enable the option to submit responses to Google Forms.
Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. If you have linked your google forms with google sheets, the responses will be synced to google sheets.
Convert to html file upload
Google Forms does not support embedding forms with file upload questions because file uploads require users to login to view and submit the form.
When you embedded the form using the Formfacade addon, the file upload question in Google Forms was converted into an HTML file upload, which allows users to upload files without needing to log in. In Google Forms, this appears as a short answer question, but in the embedded form using Formfacade, it shows up as a file upload button.
However, you have changed the converted file upload question (short answer) back into a Google Forms file upload question. As a result, when users submit the form, their responses are rejected by Google Forms because it requires login to submit.
You need to customize the form again using Formfacade to properly convert the file upload question.
Comments (1)
Jun 6
Hi Bobby, there are a couple of issues with your form setup. Submit to google forms By default, the responses will be recorded only in Formfacade. You can view the form submissions in the Formfacade Responses and the Reports page. If needed, you can enable the option to submit responses to Google Forms. Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. If you have linked your google forms with google sheets, the responses will be synced to google sheets. Convert to html file upload Google Forms does not support embedding forms with file upload questions because file uploads require users to login to view and submit the form. When you embedded the form using the Formfacade addon, the file upload question in Google Forms was converted into an HTML file upload, which allows users to upload files without needing to log in. In Google Forms, this appears as a short answer question, but in the embedded form using Formfacade, it shows up as a file upload button. However, you have changed the converted file upload question (short answer) back into a Google Forms file upload question. As a result, when users submit the form, their responses are rejected by Google Forms because it requires login to submit. You need to customize the form again using Formfacade to properly convert the file upload question.
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