Community

Third request for support. This form is not capturing data.

Comments (1)

Vipin

Jul 11

Hi Gerard, We sent you an email and also replied to your post in the forum (see link below): https://near.tl/support/forum/formfacade/this-is-the-second-time-this-problem-is-being-repo.-OUowK6AppNkLn5LzDyx.html Did you follow the instructions in our reply? If you are still experiencing issues, please provide the following details: 1️⃣ Are the responses not being recorded in Formfacade? 2️⃣ If the responses are recorded in Formfacade but not in Google Forms, have you enabled the Submit to Google Forms option in Formfacade? 3️⃣ If the Submit to Google Forms option is enabled, did you try submitting a test response after enabling it? 4️⃣ If the response is not being recorded in Google Forms, please check the Additional details section for that response 5️⃣ If it shows any error message for Google Forms submission status, share a screenshot of the Additional details section along with the link for your form. Note: We won’t be able to assist you if you don’t provide any details and continue posting repeatedly without additional information.

Add your comment