Hi Gerard, We sent you an email on July 8. I'm posting the reply here in the forum in case you're not receiving our emails.
By default, the responses will be recorded only in Formfacade. You can view the form submissions in the Formfacade Responses and the Reports page. If needed, you can enable the option to submit responses to Google Forms.
Submit to google forms
Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. If you have linked your google forms with google forms, the responses will be synced to google sheets. This is a google forms feature.
If you have enabled the submit to google forms option in Formfacade, but the responses are not recorded in Google Forms, you can track the submission status.
Track submit status
Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on an response to view the details > scroll down and check the Additional details section > The status for "Google Forms" should be displayed as "Submitted". Otherwise, it will display the error message along with the option to resubmit.
Comments (1)
Jul 10
Hi Gerard, We sent you an email on July 8. I'm posting the reply here in the forum in case you're not receiving our emails. By default, the responses will be recorded only in Formfacade. You can view the form submissions in the Formfacade Responses and the Reports page. If needed, you can enable the option to submit responses to Google Forms. Submit to google forms Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Once enabled, new responses will be recorded in Google Forms. If you have linked your google forms with google forms, the responses will be synced to google sheets. This is a google forms feature. If you have enabled the submit to google forms option in Formfacade, but the responses are not recorded in Google Forms, you can track the submission status. Track submit status Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on an response to view the details > scroll down and check the Additional details section > The status for "Google Forms" should be displayed as "Submitted". Otherwise, it will display the error message along with the option to resubmit.
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