Hello - I made a copy of a form that was closed - on the main screen it says it is Active however when I click the link to test it says it is closed... help! The form in question is titled "Caravel Spirit Wear Store" - thanks!
Hi Jessica, when you make a copy of the form that is closed, the copied form will also be closed by default. You will have to open the form to start accepting responses.
Reopen form
Login to Neartail > list of your forms will be displayed in the Forms dashboard > click on the more option for the form you would like to use > click Reopen > confirmation popup will be displayed > click Yes to open the form and allow users to submit it.
Copy form, Edit form & Open form
When you click on the Make a copy option, popup to rename the form will be displayed > enter the form name and click Proceed > Edit page will be displayed > You will be able to make edits to the closed form > To start accepting responses, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > disable Close this form option and click Save.
Comments (1)
Jan 31
Hi Jessica, when you make a copy of the form that is closed, the copied form will also be closed by default. You will have to open the form to start accepting responses. Reopen form Login to Neartail > list of your forms will be displayed in the Forms dashboard > click on the more option for the form you would like to use > click Reopen > confirmation popup will be displayed > click Yes to open the form and allow users to submit it. Copy form, Edit form & Open form When you click on the Make a copy option, popup to rename the form will be displayed > enter the form name and click Proceed > Edit page will be displayed > You will be able to make edits to the closed form > To start accepting responses, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > disable Close this form option and click Save.
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