Delete abandoned orders Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Abandoned status > click Delete all > you can delete the abandoned responses older than 48 hrs only.

Products You have selected the Compact layout for your form. In this layout, products are displayed as cards in a 3-column grid with large images and product descriptions. (Note: on mobile devices, products are displayed in a 2-column layout.) When a user clicks the Add to Cart button, the Add to Cart tab in the product details popup will be shown, allowing them to select the quantity to add to the cart. When a user clicks on the product image, name, or price, the Description tab in the product details popup will be displayed. They can review the description before adding the product to cart.

Order status - Neartail Orders page By default, there are four status: Abandoned, Submitted, Completed, Trash If a user starts filling the form, but does not submit it, it will be displayed in the Abandoned status. These orders will be displayed only in the Neartail Orders page and it will not be included in Reports. Abandoned orders will have * prefixed to the order number in Neartail. When a user fills the form and submits it, it will be displayed in the Submitted status. These orders will be recorded in Neartail and Google Forms. Submitted orders will have # prefixed to the order number in Neartail. The order numbers should be in sequential order. You can change the order status for Submitted orders. Change order status In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the relevant status or click on an order to view the details, select the relevant for the Move to option and click Submit. Please note that you cannot change the status for Abandoned orders.

Neartail Reports All form fields are included in Neartail Reports. You have added fields to calculate the order amount and discount in the form, and these fields are included in the reports. However, the net amount calculation is missing from the form. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create. Once added, the net amount will also be included in Reports.