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Hello, when my form is completed I get a notification in the inbox of mobile app. If I click on the message in the inbox I can type a message there. When I click on “send” is the message being sent somewhere or it just stays in the inbox as a record?
Also, if I log into the app on two devices at the same time with the same log in ID can both devices gain access to the inbox?
Thanks!
Comments (1)
Oct 29, 2024
If you have enabled the option for the users to edit the response and participate in the workflow, then the messages that you type and send will be visible for the respondent as well. Otherwise, these messages will be visible only for the collaborators with access to the form. If you login to the mobile app using the same email account on different devices, then the notifications will not work properly, but you should be able to view the responses in the Inbox.
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