"This is my second time filling out this form after receiving no response the first time.

We canceled our account but were billed a second time. Please explain."

Question

&quot;This is my second time filling out this form after receiving no response the first time.

We canceled our account but were billed a second time. Please explain.&quot;

Vipin · Accepted Answer

Hi Lily, You subscribed to the paid plan on 27 January 2026 and it was renewed on 27 February 2026. When you cancelled your subscription on 2 March 2026, it expired at the end of the subscription period on 27 March 2026, and there have been no further subscription payments on your account.

We replied to your post on 20-April. Please refer to the link below.
https://near.tl/support/forum/formesign/billing-billing-continued-after-subscription-was-c.-OqezqSef46G4RPtlvnI.html

Lily Reed · Answer

Please can you share the invoice for the second payment

Guesswork

This is my second time filling out this form after receiving no response the first time. We canceled our account but were billed a second time. Please explain.

Comments (2)

Add your comment

This is my second time filling out this form after receiving no response the first time. We canceled our account but were billed a second time. Please explain.

Comments (2)

Add your comment

Related questions