Dear Support Team, I am writing to formally request a cancellation of my membership and a full refund for the recent renewal charge of $313.85 billed to my account on Oct 01. I intended to cancel my membership before the renewal date, but unfortunately, I missed the deadline due to not receiving a renewal reminder notice. I have not used any of the membership benefits or services since the renewal charge occurred. As I do not wish to continue using this service for another year, I would deeply appreciate your understanding and flexibility in granting a one-time exception to your cancellation policy. Thank you for your time, consideration, and excellent customer service. I look forward to your positive response. Sincerely, Danny