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Hello, I am being charged $16 monthly for a Customize UI Basic subscription, but the account I can access shows a Free plan and no forms. Please identify and cancel the paid subscription and confirm that recurring billing has stopped. I can provide the transaction date and payment reference if required.

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Vipin

Aug 15, 2026

Hello, There is no account linked to the da*****@gmail.com email address. Please reply to our email with either the email address used to subscribe to the paid plan or the last four digits of the card that was charged, along with the date of the most recent transaction.

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