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Hello,
I am not receiving the Formfacade daily notification emails that summarizes the form activity.
We recently created and started using the following three new forms in our account:
- 2024-2025 All Family Information
- 2024-2025 New Student Information
- 2024-2025 Financial Page- All Family Tuition Calculator and Financial Agreement
The link for the 2024-2025 All Family Information form is included in the link below, and the submit button for that form points to Student Information, and the submit button for that form points to the Financial Page. This all seems to be working correctly.
We have been receiving individual form submittals, but have not been receiving the daily notification for the form activity.
Thank you for help!
(Note: This is Don Sesler, I am the IT Guy for the group and the phone number listed below is my personal cell.)
Comments (1)
Mar 13, 2024
Hi Don, Daily summary notification email is sent only when there is any form activity. This email is sent at 7am CST and it includes a summary of the responses received in the last 24 hrs for the active forms. This email will be only sent to the form creator. If this user has unsubscribed from the daily notification email, they won't receive the daily summary notification emails. Also, could you please your spam folder or if you have set any inbox rules to archive it.
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