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Hello,
I am reaching out regarding our current Premium Plan with the Assign Points feature (Scorecery), associated with the account email "robots@ism.lt." This plan now has a monthly response limit of 200. When we initially subscribed last year, the plan included a 1000-response monthly limit, which perfectly suited our needs.
We primarily use these forms during two peak periods: in December and January (winter) and in April and May (spring). For the rest of the year, our usage is minimal or almost non-existent. Because of this pattern, it would be highly beneficial if we could maintain or increase our limit to allow up to 1000 responses in the peak months without additional charges.
In total, we only need around 2000 responses annually, and sometimes we may require up to 500 responses in a single month. However, with the current 200-response cap, our operations are significantly restricted.
Could you consider providing an option where the total responses are averaged across the year? This flexibility would prevent blocking during our peak usage months without requiring us to move to a more expensive plan.
Thank you for your understanding and for any assistance you can offer to accommodate this usage pattern.
Best regards,
Ina Ruskiene
info@in-bigdata.com
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