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Hi - I am looking for someone to help me get a better understanding of the way our google forms are integrated with FormFacade. We use FormFacade on top of our google surveys to help generate individualized links for our clients in our CSAT survey process. I am unsure how our prefilled links are being generated, some of them contain the same parameters and it is causing our workflow to not function correctly. Can someone on the Formfacade Customer Success team connect with me and walk through this issue with me. I'd love to screen share and explain our process a bit better to see if they can help troubleshoot. Would love to connect ASAP. Thanks!

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Vipin

Mar 22, 2024

Hi - You have subscribed to the Formfacade Customize UI Basic plan. This plan supports the Google Forms prefill feature that allows you to pass values via url parameters. Open your form in Google Forms > click on ⋮ More icon next to the SEND button > click Get pre-filled link > Google Forms preview will open in a new tab. Enter answers for the questions to be pre-filled and click on the Get link button > click COPY LINK to copy the pre-fill url > When you use this link, the answers will be prefilled. If you are trying to generate unique links for each respondent, then you can use CONCATENATE function in Google Sheets to automatically generate the pre-fill url by appending the prefill url parameters, answers to the google forms link. To prefill the form customized using Formfacade, you just have to replace the Google Forms link with the Formfacade standard link for the form. Please note that the prefill will not work with the short link. For example, you can use the below link to prefill "Test Campaign" as the answer for the Campaign name field in the form https://formfacade.com/public/103719324256608743032/all/form/1FAIpQLSeA2-_qD8fGxSYn65sLiv961hkjczl0RDJ-OjdB3wMEuzPqIg?entry.677483764=Test%20Campaign If you have any questions about this prefill feature, please share the prefill link you are using along with the details about the issue you are facing. Note: You can subscribe to our Formprefill product and use it to easily generate secure unique links for each respondent and email the links to them.

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