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Hi, I recently opened my account again and found that the links to the uploads in a 2 year old form are still active under formfacade. How do I ensure that these files have been deleted? An example of the file upload still being active is in the link for my form

ML

Sep 23, 2024

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Vipin

Sep 23, 2024

Delete files from Formfacade When you move a response with files to the Trash status, Formfacade will show a confirmation popup (see screenshot below). You can click on Yes to delete the files permanently. If you would like to delete the responses, you can enable Strict privacy. Delete responses You can move redundant responses to Trash status. These responses will not be included in the Reports. If the Strict privacy is enabled, these responses will be permanently deleted after 7 days. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, you can drag and drop (place the cursor on the profile image/default icon to drag) responses to the Trash status or click on an response to view the details, select the Trash status for the Move to option and click Submit. When you move a response to the Trash status, any uploaded files will be deleted. Once deleted, you cannot access these files. Enable Strict Privacy to delete responses You can enable the privacy option to delete the responses in Abandoned and Trash status permanently. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots next to the Abandoned or Trash status > You can enable the privacy settings and click Save. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be hidden when the Privacy option is enabled.

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