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Hi there, If we sign up for the basic for 1 year and see in a few weeks time that we actually need to upgrade to the premium level. Is this possible? We would just need to pay the difference? or how would this work exactly? I look forward to hearing from you.

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Hi Erika, You can subscribe to the Basic plan annual subscription and then choose to upgrade to the Premium plan anytime using the customer portal. When you upgrade using the customer portal, it will automatically do a prorata to charge the difference amount.

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