Hi Peggy, you have created your form using the Neartail templates. That's why you were being redirected to the Neartail website. For occasional light use cases, you can subscribe to the Customize UI plan that supports file upload. You get a max file size of 10mb per file with a total file storage of 1gb in the Basic plan and 2gb in the Premium plan. The link to the uploaded files will be recorded as a response to the file upload question. You can login with your account and click on this link to access the uploaded files and download them one at a time. Formfacade Customize UI pricing https://formfacade.com/website/pricing.html If your primary requirement is to collect files, you can subscribe to the file upload plan 10gb, 100gb or 1tb and use the Formfacade - File upload addon. You can increase the max file size to up to 1gb per file (depends on the plan), the number of files per file upload question, restrict file types, enable unlisted links to allow anyone to access the files, add collaborators to provide access to specific users and use our Formfacade - File upload addon to sync the uploaded files to your google drive. Formfacade File upload pricing https://formfacade.com/file-upload/pricing.html