Hi Luis, You must disable the response receipts option in Google Forms to customize your form using Formfacade and collect responses. Disable response receipts Open your form in Google Forms > click Settings > click Responses > Turn off 'Send responders a copy of their response' > click Formfacade > click Customize this form > click Proceed to sync the changes. Note: If you haven't started collecting responses using the form yet, then I'd recommend you to disable the collect email address option as well and then add a short answer question with text email response validation to collect email address. Send confirmation emails Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > click on the three dots icon next to the Submitted status > click Email respondents > setup wizard will be displayed > select the email field from the list and click Next (note: this email field must be a mandatory field in the form) > update the subject and click Next > update the message and click Next > click on the link to open the form and submit a response to test confirmation emails. The customer should receive an email. When you set up the email notification using Formfacade, you can customize the subject and message as required. You can use the ${response()} formula to show a summary of all the answers or click on the @ icon in the message editor and select the required field from the list to include it in the message. Please try this and confirm.