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I have the 100GB / $38 plan which should give me 100mb per file upload capability. In my form it is saying the max is 10mb. How do i fix this?

Eric Denman

Jul 4, 2024

Comments (1)

Vipin

Jul 4, 2024

Hi Eric, you have subscribed to the Formfacade Customize UI Premium plan. In this plan, the max file size is only 10mb per file. If you would like to increase the file size to 100mb, you can upgrade to the file upload plan. Login to Formfacade > click Account > click Manage plan > click Update plan to open your customer portal > click Update plan > select File upload 10gb, 100gb or 1tb plan to upgrade. Once it is done, please reply to the email. We will check the upgrade and the max file size for your account.

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