I have three people set up as collaborators. However, whenever they go to the form, they get a message that they need to upgrade their plan. How can I set up a collaborator without requiring that?
Hi Guillermo, The subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to customize the form and collect responses. You can add collaborators to provide access to your team, but please note that the collaborators will have to subscribe to the paid plan using their email account to continue using if after the trial ends
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Oct 26, 2023
Hi Guillermo, The subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to customize the form and collect responses. You can add collaborators to provide access to your team, but please note that the collaborators will have to subscribe to the paid plan using their email account to continue using if after the trial ends
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