Hi Brian, When you customize your google form using our addon, the service account is added to the google form as a collaborator. If this service account is removed as a collaborator from your form, you will not be able to make edits using our Editor. We show a warning message at the bottom of the Formfacade Edit page.
If you have manually added the editor@formfacade.com service account as a collaborator in google forms, then click on the addon icon > click Formfacade > click More options > click Update or Customize to sync the changes. Once completed, you will be able to make the edits directly in the Formfacade Edit page.
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Feb 4, 2026
Hi Brian, When you customize your google form using our addon, the service account is added to the google form as a collaborator. If this service account is removed as a collaborator from your form, you will not be able to make edits using our Editor. We show a warning message at the bottom of the Formfacade Edit page. If you have manually added the editor@formfacade.com service account as a collaborator in google forms, then click on the addon icon > click Formfacade > click More options > click Update or Customize to sync the changes. Once completed, you will be able to make the edits directly in the Formfacade Edit page.
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