Hi Sam, You can customize the confirmation message as well as send confirmation emails when the user submits the form. Show conditional message based on scre Login to Scorecery > click on the form to open it > Edit page will be displayed > In the Scorecery Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Show conditional message for this button > setup conditional messages based on score and click Save. For detailed instructions, please refer to this help article below. Setup conditional message https://formfacade.com/calculate/add-verbal-assessment-conditional-message-based-on-calculated-score-google-forms.html You can use the ${response()} formula to show a summary of all the answers or click on the @ icon in the message editor, select the required field from the list to include it in the message. Send confirmation emails Login to Scorecery > click on the form to open it > Edit page will be displayed > click Responses > click on the three dots icon next to the Submitted status > click Email respondents > setup wizard will be displayed > select the email field from the list and click Next (note: this email field must be a mandatory field in the form) > update the subject and click Next > update the message and click Next > click on the link to open the form and submit a response to test confirmation emails. The customer should receive an email. Customize email message When you set up the email notification using Scorecery, you can customize the subject and message as required. You can use the ${response()} formula to show a summary of all the answers or ${scoresummary()} to show the conditional thank you message setup based on score in the form. You can also click on the @ icon in the message editor and select the required field from the list to include it in the message. Please try this and confirm.