"I was charged 96.00 on 4/26/2024 and I had cancelled my subscription in March. My usual invoice was for 12.00 monthly so why was I charged 96.00???"

Question

&quot;I was charged 96.00 on 4/26/2024 and I had cancelled my subscription in March.  My usual invoice was for 12.00 monthly so why was I charged 96.00???&quot;

Vipin · Accepted Answer

Hi Lindsey, you subscribed to the monthly plan on 5-Jun-2023 and cancelled the subscription in March this year. The last payment for your account was on 5-Feb-2024.

Note: When you subscribe to the paid plan, you can either choose the monthly or annual option. If you choose the Basic plan monthly subscription, you will be charged $96 and your subscription is valid for 1 year. Annual subscription is a 12 month contract and it is non-refundable. If you choose the Basic plan monthly subscription, you will be charged $16 each month. Monthly subscription is automatically renewed each month. You can cancel it anytime.

Guesswork

I was charged 96.00 on 4/26/2024 and I had cancelled my subscription in March. My usual invoice was for 12.00 monthly so why was I charged 96.00???

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I was charged 96.00 on 4/26/2024 and I had cancelled my subscription in March. My usual invoice was for 12.00 monthly so why was I charged 96.00???

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