The form is supposed to show a different message based on the user's score after submission,, but we've tried with every possible method and the app/form is not doing what it is supposed to do. Keeps showing Google's default message.
You have enabled the Go to section based on answer for "Requiere que lo contactemos para darle mayor seguimiento a alguna observación o comentario?" multiple choice question in "Información para control interno" page. You have mapped "Si" answer choice to "Continue to Información de Contacto" and "No" answer choice to "Submit form".
Based on this setup, you can configure a conditional message only for the submit button displayed at the end of "Continue to Información de Contacto" page. You will not be able to setup a conditional message for the submit option configured for "No". This submit option will only show the default google forms message.
If you would like to show a conditional message for "No", then create a separate section in Google Forms and map this new section to the "No" answer choice. You can change the After section option for the new section from "Continue to next section" to "Submit form". You will then be able to setup a conditional message in Scorecery.
Please try this and confirm.
Comments (1)
Nov 30, 2023
You have enabled the Go to section based on answer for "Requiere que lo contactemos para darle mayor seguimiento a alguna observación o comentario?" multiple choice question in "Información para control interno" page. You have mapped "Si" answer choice to "Continue to Información de Contacto" and "No" answer choice to "Submit form". Based on this setup, you can configure a conditional message only for the submit button displayed at the end of "Continue to Información de Contacto" page. You will not be able to setup a conditional message for the submit option configured for "No". This submit option will only show the default google forms message. If you would like to show a conditional message for "No", then create a separate section in Google Forms and map this new section to the "No" answer choice. You can change the After section option for the new section from "Continue to next section" to "Submit form". You will then be able to setup a conditional message in Scorecery. Please try this and confirm.
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