Hi Fatima, if you open your form in Google Forms and click on the add-on icon immediately, sometimes only the Help option will be displayed in the menu. This is a known Google Workspace issue. Please try clicking on the add-on icon a few mins after opening your Google Form (once the form is loaded); Embed and Customize menu options will be displayed.
If the menu options are still not displayed, it might be because of the app permissions settings for your google workspace account. Please write to your admin to enable access.
App Allowlist Settings:
https://support.google.com/a/answer/6089179
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Jun 11, 2024
Hi Fatima, if you open your form in Google Forms and click on the add-on icon immediately, sometimes only the Help option will be displayed in the menu. This is a known Google Workspace issue. Please try clicking on the add-on icon a few mins after opening your Google Form (once the form is loaded); Embed and Customize menu options will be displayed. If the menu options are still not displayed, it might be because of the app permissions settings for your google workspace account. Please write to your admin to enable access. App Allowlist Settings: https://support.google.com/a/answer/6089179
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