We are currently using Formfacade and we ask for a file to be uploaded. This is a sensitive file, so I am wondering where it is stored, and if it is secure. Can anyone access it? And how can we delete it once it is collected? Thank you!
Hi Jennifer, When the user upload the files and submits the form, the responses are recorded in Formfacade and Google Forms. You can sync the Google Forms responses to Google Sheets. The link to the uploaded files will be recorded as a response to the file upload question. You will have to login with your google account to access the uploaded files.
Delete files
Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, you can drag and drop (place the cursor on the profile image/default icon to drag) responses to the Trash) or click on an response to view the details, select the Trash status for the Move to option and click Submit. The files will be permanently deleted.
Enable Strict Privacy
You can enable Stripe privacy to delete the responses permanently from Formfacade. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled.
Comments (1)
Feb 10, 2024
Hi Jennifer, When the user upload the files and submits the form, the responses are recorded in Formfacade and Google Forms. You can sync the Google Forms responses to Google Sheets. The link to the uploaded files will be recorded as a response to the file upload question. You will have to login with your google account to access the uploaded files. Delete files Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, you can drag and drop (place the cursor on the profile image/default icon to drag) responses to the Trash) or click on an response to view the details, select the Trash status for the Move to option and click Submit. The files will be permanently deleted. Enable Strict Privacy You can enable Stripe privacy to delete the responses permanently from Formfacade. Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled.
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