Buen dia, actualice un formulario previo, y quiero borrar las respuestas anteriores, como puedo eliminar las respuestas anteriores y que el numero de formulario comience de cero nuevamente?
You can follow the instructions below to delete orders in Neartail. Please note that deleting orders will not reset the order number.
Delete orders
Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an order to view the details, select the Trash status for the Move to option and click Submit. Please note that you cannot change the order status for abandoned orders. You can move redundant orders to Trash status. These orders will not be included in the Reports.
Enable Strict Privacy
You can enable the Privacy option to delete the responses in Abandoned and Trash status permanently. Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the orders in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled.
Comments (1)
Dec 4, 2025
You can follow the instructions below to delete orders in Neartail. Please note that deleting orders will not reset the order number. Delete orders Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an order to view the details, select the Trash status for the Move to option and click Submit. Please note that you cannot change the order status for abandoned orders. You can move redundant orders to Trash status. These orders will not be included in the Reports. Enable Strict Privacy You can enable the Privacy option to delete the responses in Abandoned and Trash status permanently. Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the orders in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled.
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