Community

Created a form linked to google sheet, while checking tho output there seems to be a difference between the order for user in the dashboard, report and output in google sheet. if i understand correctly, it seems that the information that goes out in the report is the up 2 date one. it seems like the update of an order is missing out updates in the order summary for user and in google sheets (for both item removal and quantity updates) if you look into it please use extreme caution, as this is a test on a real order that is about to be finalized when i noticed the inconsistencies

Lavie B.B.

Aug 10, 2024

Comments (1)

Vipin

Aug 12, 2024

You can edit a submitted order to update the order quantity for existing items or add new items or remove existing news. The updated order details will displayed correctly in Neartail Orders, Reports and the data exported from Neartail Reports to google sheets. Note: If you are syncing the google forms responses to google sheets, the items deleted from the order will not be removed from google sheets.

Add your comment