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error in delivery calculation, the logic I require is order $75 and above to have FREE delivery else a $12 delivery fee will be charged. however the cart shows weird numbers like delivery $12 X 12 however the

Mr Kim

Sep 26, 2024

Comments (2)

Mr Kim

Sep 26, 2024

please see here, the delivery charge shows X 12 units? Formula shown here as well

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Vipin

Sep 27, 2024

Please make the following changes to fix the issues with delivery calculation. [1] If you add any dollar amount in the description for a question, it will be used in the amount calculation. Since you have added "Free delivery for orders above $75, else a $12 delivery fee will apply" in the description, this question is being considered as a product with a price of $12 and used in the amount calculation. To fix this, you can remove the dollar amounts in the description or, if it is a must, then you can use the currency code or words instead of the $ currency symbol. For example, "Free delivery for orders above 75 dollars, else a 12 dollar delivery fee will apply". Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the "Select Delivery Option" question to select it > click on the description and update it to "Free delivery for orders above 75 dollars, else a 12 dollar delivery fee will apply" > I'd recommend you to change the question title to "Delivery Fee" instead of using "Select Delivery Option" [2] The delivery fee is based on the order amount. So, the delivery fee question must be added after the order amount question. You must rearrange these two fields in the form. In the Neartail Edit page, click on the "Delivery Fee" question to select it > click on the settings gear icon for this question > Question settings page will be displayed > click on the rearrange questions icon next to the Save button in the bottom right corner > drag and drop this delivery fee question below the order amount question. [3] You must add the order amount and delivery fee to calculate the total amount. In the Neartail Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create. Please try this and confirm.

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