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Hello,
I am facing an issue in a booking form.
My items are sold by variant with enabled inventory.
I've set the inventory to 2 and launched the preview:
If 3 or more units of a variant are selected, the form still goes on, the next section remains reachable, with no error message on availability.
Could you please help me sort this out?
Thanks,
Victor
Comments (4)
Aug 13, 2024
Hi Victor, please share the name of the product, screenshot of the inventory settings for that product along with the link for your form so that we can check this.
Aug 14, 2024
Hi Vipin, Here is the form: https://neartail.com/sm/O27YAAtFe The product is ' Bières exploratoires - Fût de 20 litres ' but the problem also applies to the other product. Screenshot attached.
Aug 14, 2024
Thanks for sharing the details. Neartail validates the inventory (1) When the user clicks on the add to cart button for a product (2) When the user clicks on the submit button to place their order (see screenshot below). We have also implemented an update today to make sure that the quantity options are automatically validated and disabled even if you use the default form layout that uses standard form widgets instead of add to cart button for products. Please try now and confirm.
Sep 9, 2024
Hi Vipin, All works well now! Thanks for this useful update.
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