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Hello, I am trying to change the email address associated with my primary account on Neartail. Could support please reach out to me and assist me with this?

Em-Jae Lam

Jul 13, 2024

Comments (1)

Vipin

Jul 14, 2024

The subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to customize the form and collect responses. We do not have the option to transfer subscriptions. If you would like to use a different email account, you can subscribe to the paid plan using the preferred email account and then cancel the existing subscription.

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