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Hello,
I am wondering what the "unit" is that I'm am being charged for. For example in January I was charged for 3,145 units at $0.01 each, so my final bill was $31.45. There is no clear indication of what the units are or how they are calculated. Clarification on this is very much appreciated.
Comments (3)
Feb 4, 2026
You have subscribed to the Startup plan. You will be charged a transaction fee per order based on the calculated order amount for submitted orders, regardless of whether payments are enabled. For example, if you collect 50 orders with the total amount of $1,000, you will be charged 2% of $1,000 as fees = $20. Stripe uses $0.01 as the unit. When a customer places an order, Neartail calculates the fees in cents and passes it to Stripe. This will be displayed as the quantity in the invoice. Your card will be charged on the 1st of every month for the previous months' orders. If there are no orders, you won't be charged. There are no limits on the number of orders you can collect since the fee is based on the usage.
Feb 6, 2026
For editing product inventory is there a spreadsheet or something where I can see the list of product and inventory and edit from there without clicking and navigating through each individual item to change inventory?
Feb 7, 2026
Currently, there isn’t a Google Sheets or spreadsheet-style option for editing inventory. You can view available stock using the Sales by Product report in Neartail, but inventory updates must be made in the Neartail Editor, one product at a time.
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