Hi Bruno, please find the answers below. Sender's name The sender's name cannot be changed. Form title in Google Forms will be set as the sender's name. Please note that if the title contains unicode characters, it will be automatically removed. Delete redundant orders You can move orders to Trash status and enable Strict privacy to delete these orders permanently. Please note that deleting orders will not reset the order number. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an response to view the details, select the Trash status for the Move to option and click Submit. Please note that you cannot change the order status for abandoned orders. You can move redundant responses to Trash status. These responses will not be included in the Reports. Enable Strict Privacy You can enable the Privacy option to delete the responses in Abandoned and Trash status permanently. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled. Appointment question Neartail uses the unique identifier to track the date and time answers. Currently we do not have the option to exclude it from the response summary. I'll share your feedback with our team. Subscription The monthly subscription is automatically renewed each month. You can cancel it anytime. When you cancel your subscription, it will be valid till the end of the subscription period. If you cancel your subscription today, it will be valid till 7-Jan-2025.