Community
Hello,
I would like your help and clarification please asap . I am currently being billed seems bimonthly via stripe for neartail. Yet I dont understand which services I am supposed to be receiving.
Because I thought I was on a trial plan that ended and this is what appears in a popular when I connect to neartail. Can you please provide a financial statement with subscription info. So I can clarify and or possibly request annulement , reimbursement or either full use of the services. This has been going on for around 5 months. Jenneine WILSON
Comments (1)
Sep 4, 2024
Hi Jenneine, There is no paid subscription linked with the email account used to submit this post. The extended trial for this account ended on 5-Mar. Which email account did you use to subscribe to the paid plan? Or, please send an email to support@neartail.com with the last 4 digits of the card used to make the payment and the most recent transaction date so that we can check it.
Add your comment
Add photo