"Hi there, at the moment when a customer submits and order and pays through Stripe, I have to log into Stripe and manually 'capture' the payment. Can you please tell me how I go about updating my form so it chargers customers on the spot when they place the order? thank you"

Question

&quot;Hi there, at the moment when a customer submits and order and pays through Stripe, I have to log into Stripe and manually 'capture' the payment. Can you please tell me how I go about updating my form so it chargers customers on the spot when they place the order? thank you&quot;

Vipin · Accepted Answer

HI Sarah, If you would like to collect payments immediately when the user submits the form, then login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the settings gear for the Place order (submit) section > Button settings page will be displayed > select Disable for the "Pay on approval with hold payment" option and click Save.

Sarah Byrne · Answer

Great thank you so much for your help!

Guesswork

Hi there, at the moment when a customer submits and order and pays through Stripe, I have to log into Stripe and manually 'capture' the payment. Can you please tell me how I go about updating my form so it chargers customers on the spot when they place the order? thank you

Comments (2)

Add your comment

Hi there, at the moment when a customer submits and order and pays through Stripe, I have to log into Stripe and manually 'capture' the payment. Can you please tell me how I go about updating my form so it chargers customers on the spot when they place the order? thank you

Comments (2)

Add your comment

Related questions