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How can I make sure a confirmation email is sent to my clients after they placed their order? When I do tests, I do not seem to receive anything

Stephane Nouadje

Nov 29, 2024

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Vipin

Nov 29, 2024

Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondent? Please check and confirm. - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.

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