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how to reset the page

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Vipin

Sep 2, 2024

Hi - Could you please clarify what you mean by "reset the page"? Would you like to delete the orders in the form? Let us know so we can assist you better. Delete redundant orders Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an response to view the details, select the Trash status for the Move to option and click Submit. Please note that you cannot change the order status for abandoned orders. You can move redundant responses to Trash status. These responses will not be included in the Reports. Deleting orders in Neartail will not delete the orders from google forms or the linked google sheets. Enable Strict Privacy You can enable the Privacy option to delete the responses in Abandoned and Trash status permanently. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled. Copy order form Instead of deleting the orders, you can choose to make a copy of the existing form and then share the link for the new form with your users to collect orders. Login to Neartail > List of your forms will be displayed in the Forms dashboard > click on the More option for the form you would like to duplicate > click Make a copy > enter the title > click Proceed > Edit page will be displayed > if required, edit the form > click Share > copy the link and share it with your users.

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