Hi Lisette, the subscription is linked to the email account used to subscribe to the paid plan. Only that account can customize the form and collect responses without restrictions. Your colleague will need to subscribe to the paid plan using her email account to access Neartail after the trial ends.

Add collaborators in Neartail (requires them to subscribe after trial ends) You can add collaborators to provide access to your team, but please note that the collaborators will have to subscribe to the paid plan using their email account to continue using it after the trial ends. Collaborators have the same permissions as the form creators. Add collaborators inGoogle Sheets You can sync form responses to Google Sheets and add them as collaborators in Google Sheets so that they view the submitted form responses. Sync responses to Google Sheets https://near.tl/support/forum/support/i-created-my-form-in-neartail-and-not-google-forms.-Nv4U7TfvEta1rzZmB6c.html Setup email notifications for collaborators You can setup email notifications for new orders to be automatically sent to your team when a user submits their order. The number of emails you can add depends on your subscription plan. Send notification email to your team for new orders: https://neartail.com/order-form/receive-notification-emails-for-new-orders.html