Community

I got charged.

Cassie Valeros

Mar 5, 2024

Comments (1)

Vipin

Mar 5, 2024

Hi Cassie, You have subscribed to the Neartail Premium plan monthly subscription. Since you haven't cancelled the subscription, it was renewed on 5-Mar. Note: We use Stripe for subscription payments and it is set up to automatically send a reminder email 3 days before the subscription is renewed so that users can choose to cancel the subscription or continue using it. If you are not planning to use Neartail this month, we will make an exception this time and refund the recent payment on 5-Mar. Please confirm.

Add your comment