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I have sent an email about this but with no response
It's in relation to Re: Your receipt from Mailrecipe LLC #2002-2297
And I wrote the following
Hey guys
Why am I being billed annually for this???
My current account is OFF and I have only had the $16/month subscription on for about 2 months out of 12 in the last calendar year… why am I being charged AHEAD for the next year?
I only chose to use this on and off monthly so please check this thank you!!
Regards,
Comments (1)
Aug 12, 2024
Hi Shannelle, we replied on the same day (8-Aug) we received your email (see screenshot below). Please check your inbox and reply to that email. Note: When you subscribe, you can either choose the monthly or annual plan. Monthly plan is automatically renewed each month. You can cancel anytime. Annual subscription is a 12 month commitment and it is nonrefundable. You choose the annual option when you subscribed last year. The subscription was recently renewed on 8-Aug-2024. If you only need it only for a short term (< 3 months ), then you should choose the monthly plan, use the form and cancel the subscription when you no longer need it.
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