Hi Rachel, you have enabled the "Send respondents a copy of their response" option in google forms. Please disable this option > click on the addon > click Formesign > click More options > click Update or Customize to sync the changes. You can then submit a response to test the form.
Send confirmation emails to form respondents
You can setup confirmation emails directly in Formesign. Please follow the instructions below.
Login to Formesign > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > select the email field from the list and click Next > update the subject and click Next > update the message as required, click More and enable the attachment > click Next to complete the setup. When the form is submitted, the customer should receive an email with the attachment.
Note: You can use the ${response()} formula in the message setup to include a summary of the responses or click on the @ icon in the editor to include specific fields.
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Dec 13, 2024
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Dec 13, 2024
Hi Rachel, you have enabled the "Send respondents a copy of their response" option in google forms. Please disable this option > click on the addon > click Formesign > click More options > click Update or Customize to sync the changes. You can then submit a response to test the form. Send confirmation emails to form respondents You can setup confirmation emails directly in Formesign. Please follow the instructions below. Login to Formesign > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > select the email field from the list and click Next > update the subject and click Next > update the message as required, click More and enable the attachment > click Next to complete the setup. When the form is submitted, the customer should receive an email with the attachment. Note: You can use the ${response()} formula in the message setup to include a summary of the responses or click on the @ icon in the editor to include specific fields.
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