I never received my payout from this form. I have tried multiple attempts of contacting support and am thankful to have found this method. Please advise as I need to pay my vendors.
Hi Tara, You have enabled Stripe payments in your form. The payments from your users will be made to your bank account setup in Stripe.
Stripe transactions and payouts
Login to Stripe > click Payments > You will be able to view all the transactions. You can also click Balances to view the balances and payout schedules.
Stripe payout schedules
https://support.stripe.com/questions/common-questions-about-payout-schedules
View orders in Neartail
Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > Order summary including the payment details will be displayed > you can click on the payment reference id to view the transaction in Stripe.
Comments (1)
Jun 22, 2026
Hi Tara, You have enabled Stripe payments in your form. The payments from your users will be made to your bank account setup in Stripe. Stripe transactions and payouts Login to Stripe > click Payments > You will be able to view all the transactions. You can also click Balances to view the balances and payout schedules. Stripe payout schedules https://support.stripe.com/questions/common-questions-about-payout-schedules View orders in Neartail Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > Order summary including the payment details will be displayed > you can click on the payment reference id to view the transaction in Stripe.
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