Missing Email confirmation. There used to be an email option for us to send an order confirmation to the user. We no longer see this. Has the menu changed?
Send confirmation emails to customers
Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > follow the prompts to complete the setup.
Email content
You can customize the message to include payment details, delivery instructions etc and use either of these formulas in the email message to show an order summary. You can also click on the @ icon in the message editor to include specific fields in the email.
${BILL()} This will show a summary of the products ordered in the bill format. It will include the product name, quantity, unit price and amount.
${response()} This will show a summary of all the answers in the form (products ordered + other fields in the form such as contact details, address etc)
Comments (1)
Oct 21, 2024
Send confirmation emails to customers Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > follow the prompts to complete the setup. Email content You can customize the message to include payment details, delivery instructions etc and use either of these formulas in the email message to show an order summary. You can also click on the @ icon in the message editor to include specific fields in the email. ${BILL()} This will show a summary of the products ordered in the bill format. It will include the product name, quantity, unit price and amount. ${response()} This will show a summary of all the answers in the form (products ordered + other fields in the form such as contact details, address etc)
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