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My website is still not working. No one can pay online. Please fix this problem. Also, when clicking on the cart and then clicking proceed to check out, it just goes back to the beginning of the website. This should be an easy transaction. I'm losing business.

Linda Comrie

Sep 29, 2024

Comments (4)

Vipin

Sep 29, 2024

Hi Linda, you have mapped the home page as the checkout page in your form. That's why users are taken to the home page when they click on the proceed button in the cart page. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the 9 dots grid icon on the bottom right corner at the end of a section (see screenshot below) > select the preferred page for the "Configure the checkout page" option and click Save.

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Vipin

Sep 29, 2024

You have add the contact details and order summary in the last page "Sweets rolls" that also products. I'd recommend you to split this into two separate pages -- "Sweets rolls" with just the products and "Order summary" with the amount, order summary and contact details section. You can map then map the order summary page as the checkout page.

Linda Comrie

Sep 30, 2024

I can't seem to make the change. Are you able to do it on your end?

Vipin

Sep 30, 2024

Hi Linda, I do not have access to your forms. What is the issue you are facing with making these changes? Are you getting any error messages? Please share the details.

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