Community

No email responses are being sent

Comments (3)

Vipin

Dec 14, 2023

Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents / collaborators? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered. Emails To set up email notifications, please refer to the help articles below. Send confirmation email to customers when they submit their order. https://neartail.com/order-form/send-confirmation-emails-to-customers.html Send notification email to your team for new orders: https://neartail.com/order-form/receive-notification-emails-for-new-orders.html

Je ne sais pas comment j'ai paramétrer cette réponse mais j'aimerai l'enlever. Lorsque mes clients passe leur commande et qu'ils payent par carte bancaire, ils reçoivent cette notification par mail (ci-dessous). Comment faire pour l'enlever ? Computation failed for Salut, Merci pour votre réponse : ${réponse()} Salutations, Féikandin Xavier SAMBIANI due to ReferenceError: réponse is not defined

Vipin

Jun 18, 2024

The formula that you have included in the email message is incorrect. Please delete ${réponse()} and use ${response()} formula to include a summary of the response.

Add your comment