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Not able to Navigate to the Check out page or take any forms of payment

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Vipin

May 17, 2024

Configure checkout page Please refer to the help article below to configure the "Contact information" page as the checkout page. https://neartail.com/order-form/configure-checkout-page.html Form set up You have added a required field "Delivery method" along with the products in the T-shirts Order page. Please move this required question to the Contact information page. Otherwise, users might be able to skip this field using the call to action button in the cart page. This will cause issues with recorded the responses correctly. Enable payments Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the gear icon next to the Submit button > Button settings will be displayed > click Enable payments > The payment options supported in your country will be displayed. You can configure any of these options in your form and click Save. We have integrated with Stripe (Card, Bancontact, Paynow, Cash App, iDeal) and Paypal (Paypal, Venmo) for automated payments. In addition, you can also enable manual & offline payment methods such as UPI, Cash App, cash on delivery, bank transfer, check. If you enable automated payments, then you will have to pay the transaction fees charged by Stripe / Paypal. If you use the manual payment options, then there are no transaction charges. Automated payments When this option is enabled, users will be able to submit the order only if the payment is successful. Please note Stripe, Paypal charges a transaction fee. Manual payments When the user submits the form, we automatically generate the QR code/ pay now button that autofills the amount. The payment details are displayed after the user submits the form. Please note that you will have to manually reconcile payments by checking the transactions. When a user places an order, the payment status will be either marked as "Pending" (not paid) by default. If the user clicks on the Mark as paid button, the status will be updated as "Paid, not verified". Once you verify the payment, you can mark the order as "Paid".

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